Hammond's Candies
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Customer Service Representative


  • Organizes and delivers general tours and behind the scenes tours in a professional and entertaining manner.
  • Meets and greets customers as they enter the building.
  • Takes reservations in person, online, and on the phone.
  • Guides groups from reception area to the theater to the general tour.
  • Ensures a quality experience for all guests who visit Hammond's Candies by explaining each step in the candy-making process, and history of Hammond's in order to give a factual tour.
  • Ensures the safety of guests on the tour.
  • Cleans and maintains guest relations department as directed.
  • Entertains during private events and parties.
  • Assists guests in the store.
  • Follows Good Manufacturing Practices, SSOP's, health & safety codes.
  • Notifies supervisor of any problems or issues.


  • At least two years experience in guest relations.
  • Excellent public speaking skills.
  • Demonstrated responsibility and longevity in previous employment.
  • Communicates effectively with others.
  • Ability to stand 30-90 minutes at a time.
  • Customer service experience preferred.


  • High school diploma or GED.
  • Spoken and written English language proficiency.
  • Clean Criminal History, Valid SSN, Valid identification.
  • Maintain a work environment free of drugs & alcohol.

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    Copyright © Hammond's Candies. All rights reserved.      Address: 5735 N. Washington Street Denver, CO 80216       Toll Free: (888) 226-3999